Whitelisting Steps to Ensure You Receive SiteSell Mail

Whitelisting is a quick, once-only task that ensures that you will always receive SiteSell emails to your inbox.

Below are instructions for the most popular email software, apps and Webmail services.

Web-based Clients Desktop Clients Mobile Device Clients

Note: All email from SiteSell comes from @sitesell.com. We use [address@sitesell.com] in these instructions to indicate the email address to be whitelisted. For example, [address@sitesell.com] could be support@sitesell.com.

Web-based Email Clients

Gmail

  1. Open an email from the sender that you want to whitelist.

  2. Click on the small down-pointing triangle next to "reply."

  3. Click Add [address@sitesell.com] to the contacts list to finish.

Another option is...

  1. Check the Promotions tab in your Inbox

  2. Drag any SiteSell newsletter or other email to the Primary tab.

  3. Click on Yes when Gmail asks you about future messages from that email address.

Yahoo! Mail

  1. Open the email message from the sender you want to add to your address book.

  2. Click Add to Contacts next to [address@sitesell.com].

  3. On the Add Contact popup, add additional information if needed.

  4. Click Save to finish.

Outlook.com/Hotmail

  1. Open an email from the sender that you want to whitelist.

  2. Click Add to Contacts next to [address@sitesell.com] to finish.

AOL Mail

  1. Click Contacts in the right toolbar.

  2. Click Add Contact.

  3. Enter [address@sitesell.com] and additional information if you wish.

  4. Click the Add Contact button in the popup to finish.

Comcast

  1. Click Preferences in the menu.

  2. Click Restrict Incoming Email.

  3. Click Yes to Enable Email Controls.

  4. Click Allow email from addresses listed below.

  5. Enter [address@sitesell.com].

  6. Click Add.

  7. Click Update to finish.

  1. Click Address Book.

  2. Click Add Contact.

  3. Save [address@sitesell.com] as a contact.

  4. Click Save.

Apple MobileMe

  1. Click [address@sitesell.com] in the header of the message you're viewing.

  2. Click Add to finish.

NetZero

  1. Click the Address Book tab on the top menu bar.

  2. Click Contacts.

  3. Click Add Contact.

  4. Enter [address@sitesell.com] and additional information if you wish.

  5. Click Save to finish.

Desktop Email Clients

Microsoft Outlook 2003

  1. Open the email message from the sender you want to add to your address book.

  2. Right-click Click here to download images in the gray bar at the top of the message.

  3. Click Add Sender to Senders Safe List to finish.

Outlook 2007

  1. Right-click on the email you received (in the list of emails).

  2. Click Junk E-mail.

  3. Click Add Sender to Safe Senders List to finish.

Outlook 2010

  1. Click the Home tab.

  2. Click Junk.

  3. Click Junk E-mail Options.

  4. Click Safe Senders.

  5. Click Add.

  6. Enter [address@sitesell.com] and additional information if you wish.

  7. Click OK to finish.

Apple Mail

  1. Click Address Book.

  2. Click File.

  3. Click New Card.

  4. Enter [address@sitesell.com] and additional information if you wish.

  5. Click Edit to finish.

Mozilla Thunderbird for PC

  1. Click Address Book.

  2. Make sure Personal Address Book is highlighted.

  3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.

  4. Under Contact, enter [address@sitesell.com] and additional information if you wish.

  5. Click OK to finish.

Mozilla Thunderbird for Mac

  1. Click Address Book.

  2. Make sure Personal Address Book is highlighted.

  3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.

  4. Under Contact, enter [address@sitesell.com] and additional information if you wish.

  5. Click OK to finish.

Mobile Device Clients

iOS Devices — iPhone, iPad

  1. On any message, tap the sender and add to either a new contact or an existing contact.

Android Devices

  1. In the default email client, touch the picture of the sender.

  2. Click OK to add to contacts.

To Receive SiteSell Email That You Have Missed...

OK, you have indicated that a SiteSell email is not junk. And now you want to receive "that missing mail." Here's what to do...

Send us an email via the SiteSell Support Form. Please tell us...

  • the name of the SiteSell newsletter or which message you did not receive

  • your first and last names

  • the email address that we should send to now.

We will send the newsletter or message to that email address.